Eligibility Verification
Important information such as patient's active enrollment, coverage of procedures, need for referrals or prior authorization are verified prior to scheduled visits.
Data Entry of Patient Demographics and Insurance Information, Charges and Payments
Important information, such as scanned patient forms, superbills/charge slips and Explanation of Benefits (EOBs) are uploaded to a server. Our employees view them through a secure VPN connection and enter the data into the client's software.
Medical Claims Submission
Claims are electronically or manually submitted to primary, secondary and tertiary insurance companies.
Creation and Mailing of Patient Statements
Statements are sent to patients with outstanding balances.
Accounts Receivable Management
Outstanding accounts are monitored on a daily basis.
Medical claims with errors are corrected and resubmitted.
Insurance and patient follow-up of unpaid claims.
Resolution of denied and underpaid claims.
Report Generation
Customized reports are provided at timely intervals as decided by the client.
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