Human resources is always a constant struggle for companies, especially in the medical billing and coding industry. Qualified employees are increasingly rare and the cost and time required to hire and train staff can be prohibitive. There is even the constant worry of other companies poaching staff. Outsourcing addresses these issues head-on. The burden of hiring, training and deploying qualified workers is the responsibility of the outsourcing provider. An important aspect of selecting an outsourcing partner is location. The Philippines, for a variety of reasons, is an ideal destination.
Qualified and quality labor pool: The Philippines produces approximately 380,000 college graduates per year. Based on UNESCO data, the Philippines has 94% literacy rate in 2006 and is currently the third largest English-speaking country in the world. As a result of long-standing ties to the United States, Philippine English and culture is highly influenced by Western culture.
Turnaround time: When the United States markets are closing, the Philippine market is gearing up for a new day. This means that turnaround times for completion and submission of claims is measured in hours, not days. Faster claim submission means faster reimbursements and an improved revenue stream for our clients.
Cost Benefit: The Philippines boasts some of the most competitive costs of living, allowing Philippine-based outsourcing providers to pass on lower pricings than competitors. Typically, this equals 30%-50% cost savings to their clients. Combined with the quality of the labor force and the cost, the Philippines boasts one of the most competitive outsourcing services in the world.
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